Privacy Policy

We respect your data as much as we respect clean ingredients. This policy explains what we collect and why.

Information We Collect

Information You Provide

• Name, email, shipping, and billing address at checkout.
• Account details if you register.
• Messages you send through the Contact page.
• Scent quiz answers used to personalize recommendations.

Information Collected Automatically

• Device and browser type.
• Pages viewed and items added to cart.
• Approximate location from IP address.
• Cookies and similar identifiers.

How We Use Information

• Process and deliver your orders.
• Provide customer support and returns.
• Send order updates and, with consent, marketing.
• Improve our site, products, and recommendations.
• Prevent fraud and meet legal obligations.

How We Share Information

We do not sell your personal data. We share only with:

Service Providers

• Payment processors, shipping carriers, and email platforms.
• Analytics and site-performance tools.

Legal Requirements

• When required by law, court order, or to protect rights and safety.

Payment Security

All payments are encrypted via PCI-compliant processors. We never store full card numbers on our servers.

Cookies

Cookies help us remember your cart, save preferences, and measure performance. You can disable them in your browser, though some features may not work.

Your Rights

Depending on your region, you may:

• Access, correct, or delete your data.
• Opt out of marketing emails anytime.
• Request a copy of the data we hold.

To exercise any right, contact us via the Contact page.

Data Retention

We keep personal data only as long as needed for orders, support, and legal compliance, then delete or anonymize it.